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In this interview, we dive into how Zapier emphasizes clarity in writing as a fundamental skill, as well as how a fully remote company has found ways to deepen the connection among staff and partners despite almost never meeting them in person.

There aren’t many companies out there with an employee NPS of 97 or above. Luckily, I was able to chat with one of those outliers in Front. Employee engagement and retention at Front is phenomenal — I wanted to find out how they do it.

It’s a fairly uncontroversial statement that Slack has changed the workplace communication space. Over 12 million daily active users can attest to the value of the product and the paradigm shift that it has introduced. I was lucky enough to chat with Bear Douglas, Director of Developer Relations.

Everyone knows their company is far from perfect, but how do you ensure your team is consistently improving? One common answer to this question is with scheduled feedback or retro sessions. Atlassian has created a culture where inefficiencies are continuously identified and improved.

It’s easy to give lip service to trust and relationships because the results are hard to measure. But what would it look like to build a team that has quadrupled the median retention rate for talent in the technology sector?

Product marketing is a game of influence without authority. It's one thing to get alignment across a team of your own direct reports, but what do you do when you need cross-functional participation and buy-in from your peers?