Follow up on your meeting with an email: Recap decisions, reaffirm priorities, and confirm next steps.
Email, phone call, shared notes...another meeting?
Avoid critical mistakes, such as forgetting to include a time zone, which can lead to meeting mishaps and missed calls.
With finite resources and conflicting information, making decisions is not always easy.
Strengthen customer relationships. Keep everyone aligned. Improve retention. Communicate your value. The QBR is a big customer meeting with big goals. Learn how to ace it.
Why customer trust is so critical, and 9 ways to create more of it.