As much of the business world moved to a remote work model in 2020, leaders scrambled to ensure their teams had everything they needed to be successful. Now, with some companies pledging to never return to the office, the focus is on optimizing the work from home experience.
How are your team members holding up in this new age of distributed workforces? Are they as productive, and as satisfied? To find out, you’ll need to know what questions to ask in a remote work or WFH survey.
While one HubSpot study found that remote workers are happier and feel more valued, it also found that they had weaker relationships with their coworkers. This study was also pre-pandemic; workers who were suddenly forced into remote work may not be thrilled with the change.
A 2020 Glassdoor survey found that 72% of remote workers want to return to the office. Their reasons? Socializing with coworkers and in-person collaboration.
This is all the more reason to check in with your remote work team members. They may be fine, or they may feel isolated and need additional support. The right WFH survey questions will help determine the best way to offer that support.
The State of Remote Work report by Buffer found that WFH employees struggle most with unplugging after work, loneliness, collaborating, and communication. These factors may be at play for many members of your remote team. It’s important to determine your team’s biggest struggles so you can offer support.
A work from home experience survey can help parse these items out. This type of survey focuses on each remote workers’ unique WFH experience. It will provide insight into what benefits and challenges your team is finding while working from home.
These survey questions will focus on team members’ WFH tools, job satisfaction while working from home, and more. We’ve included some examples in the template below.
Outside of the work from home experience, there are other questions you should ask remote employees to nurture a helpful, caring work relationship. These may feel a little more personal, but remote team members are completing work in their personal spaces. As a result, personal experiences and work-life balance with WFH models shouldn’t be ignored.
In compiling questions to ask remote employees, think about what personal factors may be at play and affecting productivity. This can include distractions in the home, scheduling, and more. We’ll include some examples in the template below.
Not every question is best presented in survey form. Surveys can feel impersonal and detached. And while anonymous surveys can invite more honest answers, some questions are better suited for a conversational approach.
Looking for a WFH survey template that touches on the work from home experience as well as other questions? Feel free to take this one and adjust as needed:
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